Closure of EstAR Helpdesk

Please note that from 3rd February 2025, any new Helpdesk Tickets/Works Instructions need to be raised in in the new instance of Concerto (LeSTAR).

https://lestar.concerto.co.uk/

You will temporarily still need to access the current instance of Concerto (EstAR)

https://estar.concerto.co.uk/ 

to check the status of any Helpdesk Tickets / Works Instructions raised up to 31st January 2025; view any historical site notes or access any existing documentation. 

If you have any questions, please email:-

Propinfo@leicester.gov.uk